Regulatory information

Below you will find regulatory information regarding Northcrypto and the services we provide.

Licence and supervision

NorthCrypto Oy is a crypto-asset service provider (CASP) licensed by the Finnish Financial Supervisory Authority. The company is a limited liability company established under Finnish law and domiciled in Turku, and is part of the GreenMerc Group.

• Company: NorthCrypto Oy
• Business ID: 2918254-9
• LEI code: 743700CHRVVP342JOA67
• Address: Kristiinankatu 1 B 25, 20100 Turku, Finland
• Email: support@northcrypto.com

The company operates under the supervision of the Finnish Financial Supervisory Authority:

Financial Supervisory Authority
P.O. Box 103
00101 Helsinki
www.finanssivalvonta.fi
+358 9 18351

Policies and documents

• Custody Policy
• Conflict of Interest Policy
• Customer Complaints Policy
• Report on the Main Adverse Climate Impacts and Other Environmental Impacts of the Consensus Mechanisms Used to Issue Crypto-Assets
• Summary of order transmission and execution policy
• Terms of service GreenMerc Finance
• Terms of service Zimpler

Complaints

Complaints can be made free of charge. If you are unhappy with the service, please contact us at support@northcrypto.com. The handling of customer complaints is described in the Customer Complaints Policy.